Design Amazon - Online Shopping System
Let's design an online retail store.
Amazon (amazon.com) is the world’s largest online retailer. The company was originally a bookseller but has expanded to sell a wide variety of consumer goods and digital media. For the sake of this problem, we will focus on their online retail business where users can sell/buy their products.

Requirements and Goals of the System #
We will be designing a system with the following requirements:
- Users should be able to add new products to sell.
- Users should be able to search for products by their name or category.
- Users can search and view all the products, but they will have to become a registered member to buy a product.
- Users should be able to add/remove/modify product items in their shopping cart.
- Users can check out and buy items in the shopping cart.
- Users can rate and add a review for a product.
- The user should be able to specify a shipping address where their order will be delivered.
- Users can cancel an order if it has not shipped.
- Users should get notifications whenever there is a change in the order or shipping status.
- Users should be able to pay through credit cards or electronic bank transfer.
- Users should be able to track their shipment to see the current state of their order.
Use case Diagram #
We have four main Actors in our system:
- Admin: Mainly responsible for account management and adding or modifying new product categories.
- Guest: All guests can search the catalog, add/remove items to the shopping cart, as well as become registered members.
- Member: Members can perform all the activities that guests can, in addition to which, they can place orders and add new products to sell.
- System: Mainly responsible for sending notifications for orders and shipping updates.
Here are the top use cases of the Online Shopping System:
- Add/update products; whenever a product is added or modified, we will update the catalog.
- Search for products by their name or category.
- Add/remove product items in the shopping cart.
- Check-out to buy product items in the shopping cart.
- Make a payment to place an order.
- Add a new product category.
- Send notifications to members with shipment updates.

Class diagram #
Here are the descriptions of the different classes of our Online Shopping System:
-
Account: There are two types of registered accounts in the system: one will be an Admin, who is responsible for adding new product categories and blocking/unblocking members; the other, a Member, who can buy/sell products.
-
Guest: Guests can search for and view products, and add them in the shopping cart. To place an order they have to become a registered member.
-
Catalog: Users of our system can search for products by their name or category. This class will keep an index of all products for faster search.
-
ProductCategory: This will encapsulate the different categories of products, such as books, electronics, etc.
-
Product: This class will encapsulate the entity that the users of our system will be buying and selling. Each Product will belong to a ProductCategory.
-
ProductReview: Any registered member can add a review about a product.
-
ShoppingCart: Users will add product items that they intend to buy to the shopping cart.
-
Item: This class will encapsulate a product item that the users will be buying or placing in the shopping cart. For example, a pen could be a product and if there are 10 pens in the inventory, each of these 10 pens will be considered a product item.
-
Order: This will encapsulate a buying order to buy everything in the shopping cart.
-
OrderLog: Will keep a track of the status of orders, such as unshipped, pending, complete, canceled, etc.
-
ShipmentLog: Will keep a track of the status of shipments, such as pending, shipped, delivered, etc.
-
Notification: This class will take care of sending notifications to customers.
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Payment: This class will encapsulate the payment for an order. Members can pay through credit card or electronic bank transfer.


Activity Diagram #
Following is the activity diagram for a user performing online shopping:

Sequence Diagram #
- Here is the sequence diagram for searching from the catalog:
- Here is the sequence diagram for adding an item to the shopping cart:
- Here is the sequence diagram for checking out to place an order:
Code #
Here is the high-level definition for the classes described above.
Enums, data types, and constants: Here are the required enums, data types, and constants:
class Address:
def __init__(self, street, city, state, zip_code, country):
self.__street_address = street
self.__city = city
self.__state = state
self.__zip_code = zip_code
self.__country = country
class OrderStatus(Enum):
UNSHIPPED, PENDING, SHIPPED, COMPLETED, CANCELED, REFUND_APPLIED = 1, 2, 3, 4, 5, 6
class AccountStatus(Enum):
ACTIVE, BLOCKED, BANNED, COMPROMISED, ARCHIVED, UNKNOWN = 1, 2, 3, 4, 5, 6
class ShipmentStatus(Enum):
PENDING, SHIPPED, DELIVERED, ON_HOLD = 1, 2, 3, 4
class PaymentStatus(Enum):
UNPAID, PENDING, COMPLETED, FILLED, DECLINED, CANCELLED, ABANDONED, SETTLING, SETTLED, REFUNDED = 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Account, Customer, Admin, and Guest: These classes represent different people that interact with our system:
# For simplicity, we are not defining getter and setter functions. The reader can
# assume that all class attributes are private and accessed through their respective
# public getter methods and modified only through their public methods function.
class Account:
def __init__(self, user_name, password, name, email, phone, shipping_address, status=AccountStatus):
self.__user_name = user_name
self.__password = password
self.__name = name
self.__email = email
self.__phone = phone
self.__shipping_address = shipping_address
self.__status = status.ACTIVE
self.__credit_cards = []
self.__bank_accounts = []
def add_product(self, product):
None
def add_productReview(self, review):
None
def reset_password(self):
None
from abc import ABC, abstractmethod
class Customer(ABC):
def __init__(self, cart, order):
self.__cart = cart
self.__order = order
def get_shopping_cart(self):
return self.__cart
def add_item_to_cart(self, item):
None
def remove_item_from_cart(self, item):
None
class Guest(Customer):
def register_account(self):
None
class Member(Customer):
def __init__(self, account):
self.__account = account
def place_order(self, order):
None
ProductCategory, Product, and ProductReview: Here are the classes related to a product:
class ProductCategory:
def __init__(self, name, description):
self.__name = name
self.__description = description
class ProductReview:
def __init__(self, rating, review, reviewer):
self.__rating = rating
self.__review = review
self.__reviewer = reviewer
class Product:
def __init__(self, id, name, description, price, category, seller_account):
self.__product_id = id
self.__name = name
self.__description = description
self.__price = price
self.__category = category
self.__available_item_count = 0
self.__seller = seller_account
def get_available_count(self):
return self.__available_item_count
def update_price(self, new_price):
NoneShoppingCart, Item, Order, and OrderLog: Users will add items to the shopping cart and place an order to buy all the items in the cart.
class Item:
def __init__(self, id, quantity, price):
self.__product_id = id
self.__quantity = quantity
self.__price = price
def update_quantity(self, quantity):
None
class ShoppingCart:
def __init__(self):
self.__items = []
def add_item(self, item):
None
def remove_item(self, item):
None
def update_item_quantity(self, item, quantity):
None
def get_items(self):
return self.__items
def checkout(self):
None
class OrderLog:
def __init__(self, order_number, status=OrderStatus.PENDING):
self.__order_number = order_number
self.__creation_date = datetime.date.today()
self.__status = status
class Order:
def __init__(self, order_number, status=OrderStatus.PENDING):
self.__order_number = 0
self.__status = status
self.__order_date = datetime.date.today()
self.__order_log = []
def send_for_shipment(self):
None
def make_payment(self, payment):
None
def add_order_log(self, order_log):
NoneShipment, ShipmentLog, and Notification: After successfully placing an order, a shipment record will be created:
class ShipmentLog:
def __init__(self, shipment_number, status=ShipmentStatus.PENDING):
self.__shipment_number = shipment_number
self.__status = status
self.__creation_date = datetime.date.today()
class Shipment:
def __init__(self, shipment_numbe, shipment_methodr):
self.__shipment_number = shipment_number
self.__shipment_date = datetime.date.today()
self.__estimated_arrival = datetime.date.today()
self.__shipment_method = shipment_method
self.__shipmentLogs = []
def add_shipment_log(self, shipment_log):
None
# from abc import ABC, abstractmethod
class Notification(ABC):
def __init__(self, id, content):
self.__notification_id = id
self.__created_on = datetime.date.today()
self.__content = content
def send_notification(self, account):
None
Search interface and Catalog: Catalog will implement Search to facilitate searching of products.
from abc import ABC, abstractmethod
class Search(ABC):
def search_products_by_name(self, name):
None
def search_products_by_category(self, category):
None
class Catalog(Search):
def __init__(self):
self.__product_names = {}
self.__product_categories = {}
def search_products_by_name(self, name):
return self.product_names.get(name)
def search_products_by_category(self, category):
return self.product_categories.get(category)